Add otrs 2.0.4, open Ticket Request System.

PR:		ports/99792
Submitted by:	Nick Barkas <snb@threerings.net>

9 files changed, 1016 insertions, 0 deletions

diff --git a/www/Makefile b/www/Makefile
index 0ae56bf891ee..8be0e8cf2ad0 100644
--- a/www/Makefile
+++ b/www/Makefile
@@ -423,6 +423,7 @@
     SUBDIR += osb-nrcit
     SUBDIR += osb-nrcore
     SUBDIR += oscommerce
+    SUBDIR += otrs
     SUBDIR += p5-AMF-Perl
     SUBDIR += p5-Acme-Monta
     SUBDIR += p5-Apache-ASP
diff --git a/www/otrs/Makefile b/www/otrs/Makefile
new file mode 100644
index 000000000000..7af041f60e85
--- /dev/null
+++ b/www/otrs/Makefile
@@ -0,0 +1,115 @@
+# vi: ts=8:sw=8:noexpandtab:
+# New ports collection makefile for:	otrs
+# Date created:		29 June 2006
+# Whom:			Nick Barkas <snb@threerings.net>
+#
+# $FreeBSD$
+#
+
+PORTNAME=	otrs
+PORTVERSION=	2.0.4
+CATEGORIES=	www
+MASTER_SITES=	ftp://ftp.otrs.org/pub/otrs/ \
+		ftp://ftp.gwdg.de/pub/misc/otrs/ \
+		ftp://ftp.samurai.com/pub/otrs/ \
+		http://mirror.xaranet.de/otrs/ \
+		http://otrs.mirror.netmonic.com/ \
+		http://www.linuxshop.us/otrs/
+DISTNAME=	${PORTNAME}-${PORTVERSION}-01
+
+MAINTAINER=	snb@threerings.net
+COMMENT=	Open Ticket Request System
+
+RUN_DEPENDS=	${SITE_PERL}/CGI.pm:${PORTSDIR}/www/p5-CGI.pm \
+		${SITE_PERL}/Date/Parse.pm:${PORTSDIR}/devel/p5-TimeDate \
+		${SITE_PERL}/Date/Pcalc.pm:${PORTSDIR}/devel/p5-Date-Pcalc \
+		${SITE_PERL}/${PERL_ARCH}/DBI.pm:${PORTSDIR}/databases/p5-DBI \
+		${SITE_PERL}/${PERL_ARCH}/Digest/MD5.pm:${PORTSDIR}/security/p5-Digest-MD5 \
+		${SITE_PERL}/LWP.pm:${PORTSDIR}/www/p5-libwww \
+		${SITE_PERL}/${PERL_ARCH}/Net/DNS.pm:${PORTSDIR}/dns/p5-Net-DNS \
+		${SITE_PERL}/${PERL_ARCH}/XML/Parser.pm:${PORTSDIR}/textproc/p5-XML-Parser \
+		${SITE_PERL}/MIME/Tools.pm:${PORTSDIR}/mail/p5-MIME-Tools \
+		${SITE_PERL}/Authen/SASL.pm:${PORTSDIR}/security/p5-Authen-SASL
+
+USE_PERL5=	yes
+NO_BUILD=	yes
+WRKSRC=		${WRKDIR}/${PORTNAME}
+PKGMESSAGE=	${WRKDIR}/pkg-message
+
+OTRSUSER?=	otrs
+OTRSUID?=	117
+WWWUSER?=	www
+WWWGROUP?=	www
+OTRSDIR?=	www/otrs
+OTRSHOME=	${PREFIX}/${OTRSDIR}
+SUB_FILES=	pkg-install
+SUB_LIST+=	OTRSUSER=${OTRSUSER} OTRSUID=${OTRSUID} OTRSHOME=${OTRSHOME} \
+		WWWUSER=${WWWUSER} WWWGROUP=${WWWGROUP}
+PLIST_SUB=	OTRSDIR=${OTRSDIR}
+
+OPTIONS=	MYSQL "MySQL database support" on \
+		PGSQL "PostgreSQL database support" off \
+		LDAP "LDAP support" on \
+		STATS "Statistics support" on
+
+.if !defined(WITHOUT_MYSQL)
+USE_MYSQL=	yes
+RUN_DEPENDS+=	${SITE_PERL}/${PERL_ARCH}/DBD/mysql.pm:${PORTSDIR}/databases/p5-DBD-mysql
+.endif
+
+.if defined(WITH_PGSQL)
+USE_PGSQL=	yes
+RUN_DEPENDS+=	${SITE_PERL}/${PERL_ARCH}/DBD/Pg.pm:${PORTSDIR}/databases/p5-DBD-Pg
+.endif
+
+.if !defined(WITHOUT_LDAP)
+USE_OPENLDAP=	yes
+RUN_DEPENDS+=	${SITE_PERL}/Net/LDAP.pm:${PORTSDIR}/net/p5-perl-ldap
+.endif
+
+.if !defined(WITHOUT_STATS)
+RUN_DEPENDS+=	${SITE_PERL}/${PERL_ARCH}/GD.pm:${PORTSDIR}/graphics/p5-GD \
+		${SITE_PERL}/GD/Text.pm:${PORTSDIR}/graphics/p5-GD-TextUtil \
+		${SITE_PERL}/GD/Graph.pm:${PORTSDIR}/graphics/p5-GD-Graph
+.endif
+
+do-install:
+	${MKDIR} ${OTRSHOME}
+	${RM} -f ${WRKSRC}/Kernel/Config.pm.dist.orig
+	${CP} -R ${WRKSRC}/Kernel ${OTRSHOME}
+	${RM} -f ${WRKSRC}/bin/SetPermissions.sh.orig
+	${CP} -R ${WRKSRC}/bin ${OTRSHOME}
+	${CP} -R ${WRKSRC}/scripts ${OTRSHOME}
+	${CP} -R ${WRKSRC}/var ${OTRSHOME}
+	${INSTALL_DATA} ${WRKSRC}/.fetchmailrc.dist ${OTRSHOME}
+	${INSTALL_DATA} ${WRKSRC}/.mailfilter.dist ${OTRSHOME}
+	${INSTALL_DATA} ${WRKSRC}/.procmailrc.dist ${OTRSHOME}
+	@if [ ! -f ${OTRSHOME}/Kernel/Config.pm ]; then ${CP} -p \
+		${OTRSHOME}/Kernel/Config.pm.dist ${OTRSHOME}/Kernel/Config.pm; fi
+	@if [ ! -f ${OTRSHOME}/Kernel/Config/GenericAgent.pm ]; then ${CP} -p \
+		${OTRSHOME}/Kernel/Config/GenericAgent.pm.dist \
+		${OTRSHOME}/Kernel/Config/GenericAgent.pm; fi
+	@if [ ! -f ${OTRSHOME}/.procmailrc ]; then ${CP} -p \
+		${OTRSHOME}/.procmailrc.dist ${OTRSHOME}/.procmailrc; fi
+
+.if !defined(NOPORTDOCS)
+	${MKDIR} ${DOCSDIR}
+	${CP} -R ${WRKSRC}/doc/ ${DOCSDIR}
+	${INSTALL_DATA} ${WRKSRC}/CHANGES ${DOCSDIR}
+	${INSTALL_DATA} ${WRKSRC}/COPYING ${DOCSDIR}
+	${INSTALL_DATA} ${WRKSRC}/CREDITS ${DOCSDIR}
+	${INSTALL_DATA} ${WRKSRC}/INSTALL ${DOCSDIR}
+	${INSTALL_DATA} ${WRKSRC}/README* ${DOCSDIR}
+	${INSTALL_DATA} ${WRKSRC}/RELEASE ${DOCSDIR}
+	${INSTALL_DATA} ${WRKSRC}/TODO ${DOCSDIR}
+	${INSTALL_DATA} ${WRKSRC}/UPGRADING ${DOCSDIR}
+.endif
+
+post-install:
+	@${SH} ${PKGINSTALL} ${PKGNAME} POST-INSTALL
+	@${SED} -e 's|%%OTRSHOME%%|${OTRSHOME}|g' -e \
+		's|%%DOCSDIR%%|${DOCSDIR}|g' < ${PKGDIR}/pkg-message | \
+		fmt 75 79 | ${SED} -e 's/^\.//' > ${PKGMESSAGE}
+	@${CAT} ${PKGMESSAGE}
+
+.include <bsd.port.mk>
diff --git a/www/otrs/distinfo b/www/otrs/distinfo
new file mode 100644
index 000000000000..8a7ae90467e1
--- /dev/null
+++ b/www/otrs/distinfo
@@ -0,0 +1,3 @@
+MD5 (otrs-2.0.4-01.tar.gz) = 8ac570f1b0ff6c0a6c7604d409d7b225
+SHA256 (otrs-2.0.4-01.tar.gz) = 3173df395bc10b6badf08562626f1f376dda65f0cf1b1c6a0a6c50844749221b
+SIZE (otrs-2.0.4-01.tar.gz) = 11800464
diff --git a/www/otrs/files/patch-Kernel-Config.pm.dist b/www/otrs/files/patch-Kernel-Config.pm.dist
new file mode 100644
index 000000000000..f036d9e572db
--- /dev/null
+++ b/www/otrs/files/patch-Kernel-Config.pm.dist
@@ -0,0 +1,11 @@
+--- Kernel/Config.pm.dist.orig	Tue Jul  4 16:20:46 2006
++++ Kernel/Config.pm.dist	Tue Jul  4 16:25:15 2006
+@@ -58,7 +58,7 @@
+     # ---------------------------------------------------- #
+     # fs root directory
+     # ---------------------------------------------------- #
+-    $Self->{Home} = '/opt/otrs';
++    $Self->{Home} = '/usr/local/www/otrs';
+ 
+     # **************************************************** #
+     # insert your own config settings "here"               #
diff --git a/www/otrs/files/patch-bin-SetPermissions.sh b/www/otrs/files/patch-bin-SetPermissions.sh
new file mode 100644
index 000000000000..ba0c42985fe9
--- /dev/null
+++ b/www/otrs/files/patch-bin-SetPermissions.sh
@@ -0,0 +1,18 @@
+--- bin/SetPermissions.sh	Tue Jul  4 13:47:02 2006
++++ bin/SetPermissions.sh	Tue Jul  4 13:49:39 2006
+@@ -108,10 +108,11 @@
+ chown -R $WEBUSER:$WEBGROUP $OTRSDEST/var/sessions/
+ 
+ # set the var/log/TicketCounter.log file to OTRS and webserver user
+-echo "touch && chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log"
+-touch $OTRSDEST/var/log/TicketCounter.log
+-chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log
+-chmod 664 $OTRSDEST/var/log/TicketCounter.log
++if test -e $OTRSDEST/var/log/TicketCounter.log; then
++    echo "chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log"
++    chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log
++    chmod 664 $OTRSDEST/var/log/TicketCounter.log
++fi
+ 
+ # --
+ # bin/*
diff --git a/www/otrs/files/pkg-install.in b/www/otrs/files/pkg-install.in
new file mode 100644
index 000000000000..8e475b310081
--- /dev/null
+++ b/www/otrs/files/pkg-install.in
@@ -0,0 +1,48 @@
+#!/bin/sh
+# vi:ts=8:sw=8:noexpandtab: 
+
+otrsuser=%%OTRSUSER%%
+otrsuid=%%OTRSUID%%
+wwwuser=%%WWWUSER%%
+wwwgroup=%%WWWGROUP%%
+otrshome=%%OTRSHOME%%
+
+if [ "$2" != "POST-INSTALL" ]; then
+	exit 0
+fi
+
+if ! pw user show -n $wwwuser >/dev/null; then 
+	echo "User $wwwuser does not exist. Please create it and try again."
+	exit 1
+fi
+
+if ! pw group show -n $wwwgroup >/dev/null; then
+	echo "Group $wwwgroup does not exist. Please create it and try again."
+	exit 1
+fi
+
+if pw user show -n $otrsuser >/dev/null; then
+	if [ `pw user show -n $otrsuser | cut -f9 -d:` != $otrshome ]; then
+		echo "User $otrsuser exists, but its home directory is not $otrshome."
+		echo "Please change $otrsuser's home directory and try again."
+		exit 1
+	else
+		echo "User $otrsuser already exists. Using existing account."
+		$otrshome/bin/SetPermissions.sh $otrshome $otrsuser $wwwuser $otrsgroup $wwwgroup
+	fi
+else
+	if pw user show -u $otrsuid >/dev/null; then
+		echo "UID $otrsuid is already in use, but not for user $otrsuser."
+		echo "Please free this UID, or set \$OTRSUID to an available UID and rebuild the port."
+	else
+		if pw useradd $otrsuser -u $otrsuid -g $wwwgroup -h - \
+			-d $otrshome -s /sbin/nologin -c "OTRS User" 
+		then
+			echo "Added user $otrsuser."
+			$otrshome/bin/SetPermissions.sh $otrshome $otrsuser $wwwuser $otrsgroup $wwwgroup
+		else
+			echo "Error adding $otrsuser. Please create the account then try again."
+		fi
+	fi
+fi
+
diff --git a/www/otrs/pkg-descr b/www/otrs/pkg-descr
new file mode 100644
index 000000000000..993a6ccb7809
--- /dev/null
+++ b/www/otrs/pkg-descr
@@ -0,0 +1,6 @@
+OTRS is an Open source Ticket Request System (also well known as trouble ticket
+system) with many features to manage customer telephone calls and e-mails. The
+system is built to allow your support, sales, pre-sales, billing, internal IT,
+helpdesk, etc. department to react quickly to inbound inquiries.
+
+WWW: http://otrs.org/
diff --git a/www/otrs/pkg-message b/www/otrs/pkg-message
new file mode 100644
index 000000000000..88cd8fc09d63
--- /dev/null
+++ b/www/otrs/pkg-message
@@ -0,0 +1,24 @@
+
+Additional configuration is necessary before you can use OTRS. To configure
+Apache to use OTRS, add the following to your Apache configuration:
+
+.<Directory %%OTRSHOME%%/bin/cgi-bin/>
+.    Options ExecCGI
+.    AddHandler cgi-script .pl
+.    Order allow,deny
+.    Allow from all
+.</Directory>
+.<Directory %%OTRSHOME%%/var/httpd/htdocs/>
+.    Order allow,deny
+.    Allow from all
+.</Directory>
+.Alias /otrs-web/ "%%OTRSHOME%%/var/httpd/htdocs/"
+.ScriptAlias /otrs/ "%%OTRSHOME%%/bin/cgi-bin/"
+
+After reloading Apache, you should be able to set up OTRS further by going to
+http://yourdomain.tld/otrs/installer.pl
+
+See also %%DOCSDIR%%/INSTALL for additional info about setting up the OTRS
+database, cron jobs, email, etc. NB: The included documentation assumes OTRS is
+installed in /opt/otrs, but it is installed in %%OTRSHOME%% by this port.
+
diff --git a/www/otrs/pkg-plist b/www/otrs/pkg-plist
new file mode 100644
index 000000000000..a70f40a62998
--- /dev/null
+++ b/www/otrs/pkg-plist
@@ -0,0 +1,790 @@
+%%OTRSDIR%%/.fetchmailrc.dist
+%%OTRSDIR%%/.mailfilter.dist
+@unexec if cmp -s %D/%%OTRSDIR%%/.procmailrc.dist %D/%%OTRSDIR%%/.procmailrc; then rm -f %D/%%OTRSDIR%%/.procmailrc; fi
+%%OTRSDIR%%/.procmailrc.dist
+@exec if [ ! -f %D/%%OTRSDIR%%/.procmailrc ]; then cp -p %D/%%OTRSDIR%%/.procmailrc.dist %D/%%OTRSDIR%%/.procmailrc; fi
+%%OTRSDIR%%/Kernel/Config/Files/Ticket.pm
+%%OTRSDIR%%/Kernel/Config/Files/FAQ.pm
+%%OTRSDIR%%/Kernel/Config/Files/FAQ.xml
+%%OTRSDIR%%/Kernel/Config/Files/Framework.xml
+%%OTRSDIR%%/Kernel/Config/Files/Ticket.xml
+%%OTRSDIR%%/Kernel/Config/Files/TicketPostMaster.pm
+%%OTRSDIR%%/Kernel/Config/Defaults.pm
+@unexec if cmp -s %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; then rm -f %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; fi
+%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist
+@exec if [ ! -f %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm ]; then cp -p %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; fi
+%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.examples
+@unexec if cmp -s %D/%%OTRSDIR%%/Kernel/Config.pm.dist %D/%%OTRSDIR%%/Kernel/Config.pm; then rm -f %D/%%OTRSDIR%%/Kernel/Config.pm; fi
+%%OTRSDIR%%/Kernel/Config.pm.dist
+@exec if [ ! -f %D/%%OTRSDIR%%/Kernel/Config.pm ]; then cp -p %D/%%OTRSDIR%%/Kernel/Config.pm.dist %D/%%OTRSDIR%%/Kernel/Config.pm; fi
+%%OTRSDIR%%/Kernel/Language.pm
+%%OTRSDIR%%/Kernel/Language/nb_NO.pm
+%%OTRSDIR%%/Kernel/Language/bb.pm
+%%OTRSDIR%%/Kernel/Language/bg.pm
+%%OTRSDIR%%/Kernel/Language/cz.pm
+%%OTRSDIR%%/Kernel/Language/de.pm
+%%OTRSDIR%%/Kernel/Language/en.pm
+%%OTRSDIR%%/Kernel/Language/es.pm
+%%OTRSDIR%%/Kernel/Language/fi.pm
+%%OTRSDIR%%/Kernel/Language/fr.pm
+%%OTRSDIR%%/Kernel/Language/hu.pm
+%%OTRSDIR%%/Kernel/Language/it.pm
+%%OTRSDIR%%/Kernel/Language/pt_BR.pm
+%%OTRSDIR%%/Kernel/Language/nl.pm
+%%OTRSDIR%%/Kernel/Language/pl.pm
+%%OTRSDIR%%/Kernel/Language/pt.pm
+%%OTRSDIR%%/Kernel/Language/xx_Custom.pm
+%%OTRSDIR%%/Kernel/Language/ru.pm
+%%OTRSDIR%%/Kernel/Language/sv.pm
+%%OTRSDIR%%/Kernel/Language/xx_AgentZoom.pm
+%%OTRSDIR%%/Kernel/Language/zh_CN.pm
+%%OTRSDIR%%/Kernel/Modules/Admin.pm
+%%OTRSDIR%%/Kernel/Modules/AdminAttachment.pm
+%%OTRSDIR%%/Kernel/Modules/AdminAutoResponse.pm
+%%OTRSDIR%%/Kernel/Modules/AdminCustomerUser.pm
+%%OTRSDIR%%/Kernel/Modules/AdminCustomerUserGroup.pm
+%%OTRSDIR%%/Kernel/Modules/AdminEmail.pm
+%%OTRSDIR%%/Kernel/Modules/AdminGenericAgent.pm
+%%OTRSDIR%%/Kernel/Modules/AdminGroup.pm
+%%OTRSDIR%%/Kernel/Modules/AdminLog.pm
+%%OTRSDIR%%/Kernel/Modules/AdminNotification.pm
+%%OTRSDIR%%/Kernel/Modules/AdminPGP.pm
+%%OTRSDIR%%/Kernel/Modules/AdminPOP3.pm
+%%OTRSDIR%%/Kernel/Modules/AdminPackageManager.pm
+%%OTRSDIR%%/Kernel/Modules/AdminPostMasterFilter.pm
+%%OTRSDIR%%/Kernel/Modules/AdminQueue.pm
+%%OTRSDIR%%/Kernel/Modules/AdminQueueAutoResponse.pm
+%%OTRSDIR%%/Kernel/Modules/AdminQueueResponses.pm
+%%OTRSDIR%%/Kernel/Modules/AdminResponse.pm
+%%OTRSDIR%%/Kernel/Modules/AdminResponseAttachment.pm
+%%OTRSDIR%%/Kernel/Modules/AdminRole.pm
+%%OTRSDIR%%/Kernel/Modules/AdminRoleGroup.pm
+%%OTRSDIR%%/Kernel/Modules/AdminRoleUser.pm
+%%OTRSDIR%%/Kernel/Modules/AdminSMIME.pm
+%%OTRSDIR%%/Kernel/Modules/AdminSalutation.pm
+%%OTRSDIR%%/Kernel/Modules/AdminSelectBox.pm
+%%OTRSDIR%%/Kernel/Modules/AdminSession.pm
+%%OTRSDIR%%/Kernel/Modules/AdminSignature.pm
+%%OTRSDIR%%/Kernel/Modules/AdminState.pm
+%%OTRSDIR%%/Kernel/Modules/AdminSysConfig.pm
+%%OTRSDIR%%/Kernel/Modules/AdminSystemAddress.pm
+%%OTRSDIR%%/Kernel/Modules/AdminUser.pm
+%%OTRSDIR%%/Kernel/Modules/AdminUserGroup.pm
+%%OTRSDIR%%/Kernel/Modules/AgentBook.pm
+%%OTRSDIR%%/Kernel/Modules/AgentCalendarSmall.pm
+%%OTRSDIR%%/Kernel/Modules/AgentInfo.pm
+%%OTRSDIR%%/Kernel/Modules/FAQ.pm
+%%OTRSDIR%%/Kernel/Modules/AgentLinkObject.pm
+%%OTRSDIR%%/Kernel/Modules/AgentLookup.pm
+%%OTRSDIR%%/Kernel/Modules/AgentPreferences.pm
+%%OTRSDIR%%/Kernel/Modules/AgentSpelling.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketAttachment.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketBounce.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketBulk.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketClose.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketCompose.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketCustomer.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketCustomerFollowUp.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketEmail.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketForward.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketFreeText.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketHistory.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketLock.pm
+%%OTRSDIR%%/Kernel/Modules/AgentZoom.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketMailbox.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketMerge.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketMove.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketNote.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketOwner.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketPending.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketPhone.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketPlain.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketPrint.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketPriority.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketQueue.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketSearch.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketStatusView.pm
+%%OTRSDIR%%/Kernel/Modules/AgentTicketZoom.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerAccept.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerCalendarSmall.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerFAQ.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerPreferences.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerTicketAttachment.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerTicketMessage.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerTicketOverView.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerTicketSearch.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerTicketZoom.pm
+%%OTRSDIR%%/Kernel/Modules/CustomerZoom.pm
+%%OTRSDIR%%/Kernel/Modules/FAQCategory.pm
+%%OTRSDIR%%/Kernel/Modules/FAQLanguage.pm
+%%OTRSDIR%%/Kernel/Modules/Installer.pm
+%%OTRSDIR%%/Kernel/Modules/PublicFAQ.pm
+%%OTRSDIR%%/Kernel/Modules/SystemStats.pm
+%%OTRSDIR%%/Kernel/Modules/Test.pm
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/AgentNavigationBar.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/AgentTicketQueue.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/Copyright.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/Footer.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/FooterSmall.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/Header.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/HeaderSmall.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/Login.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/Motd.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/Notify.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/Warning.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/css.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Lite/customer-css.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Agent.pm
+%%OTRSDIR%%/Kernel/Output/HTML/ArticleAttachmentDownload.pm
+%%OTRSDIR%%/Kernel/Output/HTML/ArticleAttachmentHTMLViewer.pm
+%%OTRSDIR%%/Kernel/Output/HTML/ArticleCheckPGP.pm
+%%OTRSDIR%%/Kernel/Output/HTML/ArticleCheckSMIME.pm
+%%OTRSDIR%%/Kernel/Output/HTML/ArticleComposeCrypt.pm
+%%OTRSDIR%%/Kernel/Output/HTML/ArticleComposeSign.pm
+%%OTRSDIR%%/Kernel/Output/HTML/Customer.pm
+%%OTRSDIR%%/Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm
+%%OTRSDIR%%/Kernel/Output/HTML/Generic.pm
+%%OTRSDIR%%/Kernel/Output/HTML/NavBarLockedTickets.pm
+%%OTRSDIR%%/Kernel/Output/HTML/NavBarModuleAdmin.pm
+%%OTRSDIR%%/Kernel/Output/HTML/NavBarTicketBulkAction.pm
+%%OTRSDIR%%/Kernel/Output/HTML/NotificationAgentOnline.pm
+%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAABase.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAAMonth.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAANavBar.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAAPreferences.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAATicket.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAAWeekDay.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminAttachmentForm.dtl
+%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminAutoResponseForm.dtl
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+%%OTRSDIR%%/scripts/auto_build/docbuild.sh
+%%OTRSDIR%%/scripts/auto_build/files.txt
+%%OTRSDIR%%/scripts/auto_build/xml2docbook.pl
+%%OTRSDIR%%/scripts/DBUpdate-to-1.0.mysql.sql
+%%OTRSDIR%%/scripts/DBUpdate-to-1.0.postgresql.sql
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+%%OTRSDIR%%/scripts/DBUpdate-to-1.3.postgresql.sql
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+%%OTRSDIR%%/scripts/DBUpdate-to-2.0.postgresql.sql
+%%OTRSDIR%%/scripts/SystemStatsGeneric.pm
+%%OTRSDIR%%/scripts/apache-httpd.conf
+%%OTRSDIR%%/scripts/auto_build.sh
+%%OTRSDIR%%/scripts/apache-httpd.include.conf
+%%OTRSDIR%%/scripts/apache-perl-startup.pl
+%%OTRSDIR%%/scripts/apache2-httpd-new.include.conf
+%%OTRSDIR%%/scripts/apache2-httpd.include.conf
+%%OTRSDIR%%/scripts/apache2-perl-startup.pl
+%%OTRSDIR%%/scripts/auto_docbuild.sh
+%%OTRSDIR%%/scripts/backup.pl
+%%OTRSDIR%%/scripts/login.php
+%%OTRSDIR%%/scripts/login.pl
+%%OTRSDIR%%/scripts/redhat-otrs-7.3.spec
+%%OTRSDIR%%/scripts/redhat-otrs-8.0.spec
+%%OTRSDIR%%/scripts/redhat-rcotrs
+%%OTRSDIR%%/scripts/redhat-rcotrs-config
+%%OTRSDIR%%/scripts/redhat-rpmmacros
+%%OTRSDIR%%/scripts/restore.pl
+%%OTRSDIR%%/scripts/suse-fillup-template-rc.config.otrs
+%%OTRSDIR%%/scripts/suse-otrs-7.3.spec
+%%OTRSDIR%%/scripts/suse-otrs-8.0.spec
+%%OTRSDIR%%/scripts/suse-otrs-9.0.spec
+%%OTRSDIR%%/scripts/suse-otrs-9.1.spec
+%%OTRSDIR%%/scripts/suse-rcotrs
+%%OTRSDIR%%/scripts/suse-rcotrs-config
+%%OTRSDIR%%/scripts/sync_node.sh
+%%OTRSDIR%%/scripts/syncuser_csv2otrs.pl
+%%OTRSDIR%%/scripts/webform.pl
+%%OTRSDIR%%/scripts/database/initial_insert.sapdb.sql
+%%OTRSDIR%%/scripts/database/initial_insert.sql
+%%OTRSDIR%%/scripts/database/otrs-schema-post.db2.sql
+%%OTRSDIR%%/scripts/database/otrs-schema-post.maxdb.sql
+%%OTRSDIR%%/scripts/database/otrs-schema-post.mysql.sql
+%%OTRSDIR%%/scripts/database/otrs-schema-post.oracle.sql
+%%OTRSDIR%%/scripts/database/otrs-schema-post.postgresql.sql
+%%OTRSDIR%%/scripts/database/otrs-schema.db2.sql
+%%OTRSDIR%%/scripts/database/otrs-schema.maxdb.sql
+%%OTRSDIR%%/scripts/database/otrs-schema.mysql.sql
+%%OTRSDIR%%/scripts/database/otrs-schema.oracle.sql
+%%OTRSDIR%%/scripts/database/otrs-schema.postgresql.sql
+%%OTRSDIR%%/scripts/database/otrs-schema.xml
+%%OTRSDIR%%/scripts/test/CreateTickerNumber.pl
+%%OTRSDIR%%/scripts/test/CustomerBackend.pl
+%%OTRSDIR%%/scripts/test/CustomerUserAuth.pl
+%%OTRSDIR%%/scripts/test/TicketHistoryState.pl
+%%OTRSDIR%%/scripts/test/Time.pl
+%%OTRSDIR%%/scripts/test/UserAuth.pl
+%%OTRSDIR%%/scripts/test/XML.pl
+%%OTRSDIR%%/scripts/tools/base64.pl
+%%OTRSDIR%%/scripts/tools/charset-convert.pl
+%%OTRSDIR%%/scripts/tools/compress-mail.pl
+%%OTRSDIR%%/scripts/tools/sync-ldap2db.pl
+%%OTRSDIR%%/scripts/tools/xml2html.pl
+%%OTRSDIR%%/var/cron/aaa_base.dist
+%%OTRSDIR%%/var/cron/fetchmail.dist
+%%OTRSDIR%%/var/cron/generic_agent-database.dist
+%%OTRSDIR%%/var/cron/generic_agent.dist
+%%OTRSDIR%%/var/cron/pending_jobs.dist
+%%OTRSDIR%%/var/cron/postmaster.dist
+%%OTRSDIR%%/var/cron/postmaster_pop3.dist
+%%OTRSDIR%%/var/cron/rebuild_ticket_index.dist
+%%OTRSDIR%%/var/cron/session.dist
+%%OTRSDIR%%/var/cron/unlock.dist
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+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/attach-small.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/attach.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/back.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/calendar-small.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/checkbox_arrow_left_up.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/close.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/contents.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/desktop.png
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+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/down.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/edit.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/edittrash.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/error.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/exit.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/fileopen.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder_green.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder_grey.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder_yellow-small.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder_yellow.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/forward.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/group-small.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/group.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/h-line.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/help-small.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/help.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/history.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/home.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/import-s.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/import-sw-s.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/import.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer1.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer2.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer3.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer4.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/kcmpartitions.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/left-big.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/list.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/left-small.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/lock.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/mail_new.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/misc.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/module_setting.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/network.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/network_local.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/new-message.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/new.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/note.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/notready.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/overview.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/personal.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/phone-new.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/phppg.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/prefer.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/print.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/priority.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/ready.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/reporting.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/right-big.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/right-small.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/up.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/screen-s.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/screen.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/search.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/spell.png
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+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/warning.png
+%%OTRSDIR%%/var/httpd/htdocs/images/Standard/zoom.png
+%%OTRSDIR%%/var/httpd/htdocs/index.html
+@dirrm %%OTRSDIR%%/Kernel/Config/Files
+@dirrm %%OTRSDIR%%/Kernel/Config
+@dirrm %%OTRSDIR%%/Kernel/Language
+@dirrm %%OTRSDIR%%/Kernel/Modules
+@dirrm %%OTRSDIR%%/Kernel/Output/ASCII
+@dirrm %%OTRSDIR%%/Kernel/Output/HTML/Lite
+@dirrm %%OTRSDIR%%/Kernel/Output/HTML/Standard
+@dirrm %%OTRSDIR%%/Kernel/Output/HTML
+@dirrm %%OTRSDIR%%/Kernel/Output/XML
+@dirrm %%OTRSDIR%%/Kernel/Output
+@dirrm %%OTRSDIR%%/Kernel/System/Auth
+@dirrm %%OTRSDIR%%/Kernel/System/DB
+@dirrm %%OTRSDIR%%/Kernel/System/AuthSession
+@dirrm %%OTRSDIR%%/Kernel/System/Crypt
+@dirrm %%OTRSDIR%%/Kernel/System/CustomerAuth
+@dirrm %%OTRSDIR%%/Kernel/System/CustomerUser/Preferences
+@dirrm %%OTRSDIR%%/Kernel/System/CustomerUser
+@dirrm %%OTRSDIR%%/Kernel/System/Email
+@dirrm %%OTRSDIR%%/Kernel/System/GenericAgent
+@dirrm %%OTRSDIR%%/Kernel/System/LinkObject
+@dirrm %%OTRSDIR%%/Kernel/System/Log
+@dirrm %%OTRSDIR%%/Kernel/System/PostMaster/Filter
+@dirrm %%OTRSDIR%%/Kernel/System/PostMaster/LoopProtection
+@dirrm %%OTRSDIR%%/Kernel/System/PostMaster
+@dirrm %%OTRSDIR%%/Kernel/System/Stats
+@dirrm %%OTRSDIR%%/Kernel/System/Ticket/CustomerPermission
+@dirrm %%OTRSDIR%%/Kernel/System/Ticket/Event
+@dirrm %%OTRSDIR%%/Kernel/System/Ticket/IndexAccelerator
+@dirrm %%OTRSDIR%%/Kernel/System/Ticket/Number
+@dirrm %%OTRSDIR%%/Kernel/System/Ticket/Permission
+@dirrm %%OTRSDIR%%/Kernel/System/Ticket
+@dirrm %%OTRSDIR%%/Kernel/System/User/Preferences
+@dirrm %%OTRSDIR%%/Kernel/System/User
+@dirrm %%OTRSDIR%%/Kernel/System/Web/UploadCache
+@dirrm %%OTRSDIR%%/Kernel/System/Web
+@dirrm %%OTRSDIR%%/Kernel/System/XMLMaster
+@dirrm %%OTRSDIR%%/Kernel/System
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/Authen/SASL/Perl
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/Authen/SASL
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/Authen
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/Date
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/Email
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/HTML
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/IO
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/MIME/Decoder
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/MIME/Field
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/MIME/Parser
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/MIME
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/Mail/Field
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/Mail/Mailer
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/Mail
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/XML/Parser
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/XML
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/auto/Mail/Internet
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/auto/Mail/Util
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/auto/Mail
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib/auto
+@dirrm %%OTRSDIR%%/Kernel/cpan-lib
+@dirrm %%OTRSDIR%%/Kernel
+@dirrm %%OTRSDIR%%/bin/cgi-bin/cpanel
+@dirrm %%OTRSDIR%%/bin/cgi-bin
+@dirrm %%OTRSDIR%%/bin/fcgi-bin
+@dirrm %%OTRSDIR%%/bin
+@dirrm %%OTRSDIR%%/scripts/auto_build
+@dirrm %%OTRSDIR%%/scripts/database
+@dirrm %%OTRSDIR%%/scripts/test
+@dirrm %%OTRSDIR%%/scripts/tools
+@dirrm %%OTRSDIR%%/scripts
+@dirrm %%OTRSDIR%%/var/article
+@dirrm %%OTRSDIR%%/var/cron
+@dirrm %%OTRSDIR%%/var/httpd/htdocs/images/Standard
+@dirrm %%OTRSDIR%%/var/httpd/htdocs/images
+@dirrm %%OTRSDIR%%/var/httpd/htdocs
+@dirrm %%OTRSDIR%%/var/httpd
+@dirrm %%OTRSDIR%%/var/log
+@dirrm %%OTRSDIR%%/var/pics/images
+@dirrm %%OTRSDIR%%/var/pics/stats
+@dirrm %%OTRSDIR%%/var/pics
+@dirrm %%OTRSDIR%%/var/sessions
+@dirrm %%OTRSDIR%%/var/spool
+@dirrm %%OTRSDIR%%/var/tmp
+@dirrm %%OTRSDIR%%/var
+@dirrm %%OTRSDIR%%
+%%PORTDOCS%%%%DOCSDIR%%/manual/de/pdf/otrs_admin_book.pdf
+%%PORTDOCS%%%%DOCSDIR%%/manual/en/pdf/otrs_admin_book.pdf
+%%PORTDOCS%%%%DOCSDIR%%/X-OTRS-Headers.txt
+%%PORTDOCS%%%%DOCSDIR%%/otrs-database.dia
+%%PORTDOCS%%%%DOCSDIR%%/test-email-1.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-10-ks_c_5601-1987.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-2.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-3.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-4-html.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-5-iso-8859-1.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-6-euro-utf-8.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-7-euro-iso-8859-15.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-8-bulgarian-cp1251.box
+%%PORTDOCS%%%%DOCSDIR%%/test-email-9-html-multicharset.box
+%%PORTDOCS%%%%DOCSDIR%%/CHANGES
+%%PORTDOCS%%%%DOCSDIR%%/COPYING
+%%PORTDOCS%%%%DOCSDIR%%/CREDITS
+%%PORTDOCS%%%%DOCSDIR%%/INSTALL
+%%PORTDOCS%%%%DOCSDIR%%/README
+%%PORTDOCS%%%%DOCSDIR%%/README.database
+%%PORTDOCS%%%%DOCSDIR%%/README.dtl
+%%PORTDOCS%%%%DOCSDIR%%/README.webserver
+%%PORTDOCS%%%%DOCSDIR%%/RELEASE
+%%PORTDOCS%%%%DOCSDIR%%/TODO
+%%PORTDOCS%%%%DOCSDIR%%/UPGRADING
+%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual/de/pdf
+%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual/de
+%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual/en/pdf
+%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual/en
+%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual
+%%PORTDOCS%%@dirrm %%DOCSDIR%%