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diff --git a/help/C/mail-duplicates.page b/help/C/mail-duplicates.page new file mode 100644 index 0000000000..23d8d38b22 --- /dev/null +++ b/help/C/mail-duplicates.page @@ -0,0 +1,43 @@ +<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its" + type="topic" id="mail-duplicates"> + + <info> + <desc>How to handle duplicated email messages</desc> + + <link type="guide" xref="index#common-mail-problems" /> + + <revision pkgversion="3.7.4" version="0.6" date="2013-01-23" status="final"/> + <credit type="author"> + <name its:translate="no">April Gonzales</name> + <email its:translate="no">loonycookie@gmail.com</email> + </credit> + <credit type="author"> + <name its:translate="no">Andre Klapper</name> + <email its:translate="no">ak-47@gmx.net</email> + </credit> + + <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"/> + + + </info> + +<title>Duplicate emails get downloaded</title> + +<section id="remove"> +<title>Removing duplicate emails</title> +<p>To remove duplicate emails in a folder, select multiple messages (or select all messages in a folder by clicking <guiseq><gui>Edit</gui><gui>Select All</gui></guiseq> or pressing <keyseq><key>Ctrl</key><key>A</key></keyseq>) and click <guiseq><gui>Message</gui><gui>Remove Duplicate Messages</gui></guiseq>.</p> +<!-- available by default since 2.91, as per http://mail.gnome.org/archives/evolution-list/2011-August/msg00000.html --> +</section> + +<section id="reasons"> +<title>Reasons</title> +<p>Downloading duplicate emails may be due to one of the following reasons:</p> +<list> +<item><p>There are several copies of the same message in the mailbox</p></item> +<item><p>Evolution is having a problem with the UIDL extension.</p></item> +<item><p>The cache files located at <file>$HOME/.local/share/evolution/mail/local/</file> are not writable.</p></item> +</list> +</section> + +</page> + |