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author | Andre Klapper <a9016009@gmx.de> | 2011-08-04 21:38:54 +0800 |
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committer | Andre Klapper <a9016009@gmx.de> | 2011-08-04 23:55:14 +0800 |
commit | bacd47805ed9be1bd1fcb7b3fc3e12adf12ade64 (patch) | |
tree | cd7f23ad545c9a5e44b4588b8db51ed1e4f4d09c /help/C/mail-error-folder-mismatch.page | |
parent | 5397851156bf868ac912376d0ea2060ec1b528c3 (diff) | |
download | gsoc2013-evolution-bacd47805ed9be1bd1fcb7b3fc3e12adf12ade64.tar.gz gsoc2013-evolution-bacd47805ed9be1bd1fcb7b3fc3e12adf12ade64.tar.zst gsoc2013-evolution-bacd47805ed9be1bd1fcb7b3fc3e12adf12ade64.zip |
Put new user documentation in place
Diffstat (limited to 'help/C/mail-error-folder-mismatch.page')
-rw-r--r-- | help/C/mail-error-folder-mismatch.page | 52 |
1 files changed, 52 insertions, 0 deletions
diff --git a/help/C/mail-error-folder-mismatch.page b/help/C/mail-error-folder-mismatch.page new file mode 100644 index 0000000000..8154e4b20a --- /dev/null +++ b/help/C/mail-error-folder-mismatch.page @@ -0,0 +1,52 @@ +<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its" + type="topic" id="mail-error-folder-mismatch"> + + <info> + <desc>What to do when this error is shown.</desc> + + <link type="guide" xref="index#common-mail-problems" /> + + <revision pkgversion="3.1.5" version="0.4" date="2011-07-28" status="final"/> + <credit type="author"> + <name>April Gonzales</name> + <email>loonycookie@gmail.com</email> + </credit> + <credit type="author"> + <name>Andre Klapper</name> + <email>ak-47@gmx.net</email> + </credit> + <license> + <p>Creative Commons Share Alike 3.0</p> + </license> + + </info> + +<title>Error message "Summary and folder mismatch" after synchronizing folders</title> + +<p>If the error message: <gui>Error while Expunging folder. Error storing `~/.local/share/evolution/mail/local/Inbox (mbox)': Summary and folder mismatch, even after a sync.</gui> pops up, perform the following steps:</p> + +<note><p>These steps apply to the versions 3.0 and 3.2. Note that Evolution's file locations in 2.30 and 2.32 are different (<file>~/.evolution/mail/local/</file> instead of <file>~/.local/share/evolution/mail/local/</file>).</p></note> + +<list> +<item><p>Open the Terminal application (category <gui>System Tools</gui>) and type in the command <code>evolution --force-shutdown</code>. This command stops Evolution and all the processes related to it.</p></item> +<item><p>Remove the files ending in:</p> + <list> + <item><p><file>.ev-summary</file></p></item> + <item><p><file>.ibex.index</file></p></item> + </list> + <p>To do this, navigate to the hidden directory <file>~/.local/share/evolution/mail/local/</file> and locate the specified files. You can do this in the GNOME File Manager (Nautilus) by either showing hidden files, or by entering the directory via <guiseq><gui>Go</gui><gui>Location...</gui></guiseq> from the menu bar.</p> +</item> + +<item><p>Restart Evolution. Note that restarting the application may take some time since it will need to rebuild the indexes deleted in the previous step.</p></item> +</list> + +<note> +<p>You may lose your mail labels when performing this operation.</p> +</note> + +<note> +<p>This problem is expected to be fixed in version 3.0 according to the corresponding <link href="https://bugzilla.gnome.org/show_bug.cgi?id=550414">bug report</link>. Please add a comment if this is not the case.</p> <!-- TODO:POST-3-2: Remove from docs once really fixed --> +</note> + +</page> + |