aboutsummaryrefslogtreecommitdiffstats
path: root/help/C/usage-mail-org.sgml
diff options
context:
space:
mode:
Diffstat (limited to 'help/C/usage-mail-org.sgml')
-rw-r--r--help/C/usage-mail-org.sgml30
1 files changed, 27 insertions, 3 deletions
diff --git a/help/C/usage-mail-org.sgml b/help/C/usage-mail-org.sgml
index 16ab73902e..8dc4e13bcd 100644
--- a/help/C/usage-mail-org.sgml
+++ b/help/C/usage-mail-org.sgml
@@ -652,6 +652,29 @@
</listitem>
</orderedlist>
</para>
+ <note id="when-filters-go-wrong">
+ <title>When Are Filters Applied?</title>
+ <para>
+ If you move mail from your server into your local system
+ using POP mail, filters are applied to incoming mail every
+ time you check for mail.
+ </para>
+ <para>
+ If you store your mail on the mail server and check your
+ mail with IMAP, filters are applied to the INBOX when you
+ open it. In some cases, you will see a number of unread
+ messages in the INBOX, click the INBOX, and then have the
+ messages move elsewhere as they are filtered out.
+ </para>
+ <para>
+ If you use Ximian Connector to store your mail on an
+ Exchange server, filters are not applied until you open
+ your INBOX folder and select
+ <menuchoice><guimenu>Actions</guimenu><guimenuitem>Apply
+ Filters</guimenuitem></menuchoice> or press
+ <keycombo><keycap>Ctrl</keycap><keycap>Y</keycap></keycombo>
+ </para>
+ </note>
<example id="filter-example">
<title>Using a Filter to Avoid Spam</title>
<para>
@@ -780,9 +803,10 @@
<itemizedlist>
<listitem>
<para>
- Incoming email that your filters don't move goes into the Inbox;
- outgoing mail that they don't move ends up in the Sent
- folder. So be sure to change the filters that go with it.
+ Incoming email that your filters don't move goes
+ into the Inbox; outgoing mail that they don't move
+ ends up in the Sent folder. So be sure to change
+ the filters that go with it.
</para>
</listitem>
</itemizedlist>